Your Privacy Choices

Understanding Your Personal Information Options

At Gakyvy, we believe customers should have clear information about how their personal data is handled and what choices may be available to them.

When you visit our website, browse our toy collection, or place an order, certain information may be collected to support your shopping experience, process transactions, and provide customer assistance.

This page explains the options available for managing website cookies, promotional communications, personal information, and certain advertising-related activities.

Your specific privacy rights and available controls may depend on your location, the services you use, and applicable data protection laws.

1. Managing Cookies and Website Preferences

Gakyvy may use cookies and similar technologies to support website functionality, remember certain preferences, understand website usage, and provide relevant shopping experiences.

Depending on the technologies enabled on our website, these tools may fall into the following categories.

Essential Website Cookies

These technologies help maintain the basic operation of our online store.

They may support functions such as:

• Shopping cart management

• Secure checkout

• Customer account access

• Website navigation

• Security and fraud prevention

• Maintaining essential shopping sessions

Some essential technologies are necessary for the website to operate correctly and may not be available for optional disabling through our cookie controls.

Functional and Preference Cookies

These technologies may help remember certain choices you make while browsing our store.

For example, they may support selected website preferences or other features intended to make your shopping experience more convenient.

Website Analytics Technologies

Analytics tools may help us understand how visitors interact with our website, including which pages are viewed, how visitors navigate between sections, and whether technical issues occur.

This information can help us evaluate website performance and identify opportunities to improve our online shopping experience.

Advertising and Marketing Technologies

Where enabled, advertising-related technologies may be used to measure promotional performance, understand interactions with advertisements, or support more relevant marketing activities.

Depending on the technology and applicable law, these activities may be subject to your consent or other available privacy choices.

How to Manage Cookie Preferences

Where a cookie consent or preference-management tool is available on our website, you may use it to review and adjust the available settings for non-essential technologies.

You may also manage certain cookies directly through your internet browser.

Please note that disabling some technologies may affect website functionality or cause certain preferences to be reset.

2. Your Choices Regarding Promotional Emails

If you choose to subscribe to Gakyvy promotional communications, we may send you messages about new toys, product collections, special offers, and other store-related updates.

You can stop receiving promotional emails at any time by selecting the unsubscribe link included in an applicable marketing message.

Alternatively, you may contact our customer support team to request assistance with your promotional email preferences.

Customer Support Email: service@gakyvy.com

Please note that opting out of marketing communications does not necessarily stop essential messages related to your existing purchases or customer account.

You may continue to receive necessary service communications, including:

• Purchase and order confirmations

• Payment-related notifications

• Shipping and delivery updates

• Return and refund information

• Responses to customer service inquiries

• Important account or security notifications

These communications may be necessary to complete transactions, provide requested services, or maintain the security of your account.

3. Privacy Settings on Your Browser or Device

Your browser and device may provide additional tools for managing how information is stored or accessed during your online activities.

Depending on the browser, operating system, and device you use, available settings may allow you to:

• Review or delete stored cookies

• Restrict certain tracking technologies

• Block cookies from selected websites

• Limit certain advertising identifiers

• Manage location permissions

• Control website access to device features

• Adjust other available privacy preferences

These settings are managed through your browser or device rather than directly through Gakyvy.

You can consult the privacy or security settings provided by your browser or device manufacturer for instructions.

Please be aware that restricting essential website technologies may affect your ability to sign in, maintain a shopping cart, or complete certain checkout functions.

4. Requesting Access to Personal Information

Depending on the privacy laws applicable to your location, you may have the right to request information about the personal data associated with you.

An eligible access request may concern information such as:

• Customer account details

• Contact information

• Order and transaction records

• Customer service communications

• Information submitted through website forms

• Other personal information associated with your interactions with our store

To submit an access request, please contact our privacy support team.

Privacy Contact Email: service@gakyvy.com

Suggested Email Subject: Personal Information Access Request

Please include sufficient information for us to understand your request and identify the relevant customer account or transaction.

We may request additional information when reasonably necessary to verify your identity before disclosing personal information.

Your request will be reviewed in accordance with applicable privacy requirements.

5. Correcting Inaccurate Personal Information

We aim to maintain accurate customer information to support order processing, delivery, and customer service.

If you believe that personal information associated with your account is incorrect or incomplete, you may contact us to request an appropriate correction.

Depending on your account settings, you may also be able to update certain information directly through your customer account.

For corrections involving an existing order, please contact us as soon as possible.

Information such as an incorrect delivery address may need to be updated before the order has progressed through fulfillment.

Once a parcel has been dispatched, some changes may no longer be possible.

For personal information correction requests, please email:

service@gakyvy.com

Suggested email subject: Personal Information Correction

6. Requesting the Deletion of Personal Data

Depending on your location and applicable privacy laws, you may have the right to request the deletion of certain personal information associated with you.

If you would like us to review a deletion request, please contact our customer support team using the email address provided below.

Privacy Contact Email: service@gakyvy.com

Suggested Email Subject: Personal Data Deletion Request

Please describe the information you would like us to review for deletion.

We may need to verify your identity before processing a request involving personal information.

Certain information may need to be retained when reasonably necessary or legally required for purposes such as:

• Completing outstanding orders

• Maintaining transaction and accounting records

• Processing refunds or resolving payment disputes

• Meeting applicable tax obligations

• Investigating suspected fraud

• Complying with legal requirements

• Resolving customer complaints

• Maintaining appropriate website and account security

If information cannot be deleted immediately because an applicable retention requirement or exception applies, we will handle your request in accordance with the relevant legal requirements.

7. Advertising Preferences and Opt-Out Requests

Depending on the location of the customer, the technologies used on our website, and applicable privacy laws, certain individuals may have rights to opt out of specific personal information processing activities.

These may include certain forms of:

• Targeted advertising

• Cross-context behavioral advertising

• Sharing personal information for advertising purposes

• Profiling activities covered by applicable privacy laws

• Other advertising-related processing activities for which an opt-out right applies

Where applicable, you may exercise these rights through available privacy controls on our website or by contacting our privacy support team.

Email: service@gakyvy.com

Suggested Email Subject: Advertising Privacy Opt-Out Request

Please provide enough information for us to understand the privacy choice you wish to exercise.

The availability and scope of each opt-out option will depend on applicable law and the relevant data processing activities.

You may also review any cookie or advertising preference controls made available through our website.

8. Identity Verification for Privacy Requests

To help protect customer information from unauthorized access, we may need to verify your identity before completing certain privacy-related requests.

The verification process may depend on the nature of your request and the sensitivity of the information involved.

For example, we may ask you to confirm information reasonably necessary to identify your customer account or locate the relevant order.

We will not require you to provide complete payment card numbers, card verification codes, online banking passwords, or payment account passwords to submit a privacy request.

Any personal information collected for identity verification will be handled in accordance with applicable privacy requirements.

If we cannot reasonably verify the identity of the person submitting a request, certain actions may need to be delayed or limited where permitted by law.

9. Requests Submitted by Authorized Representatives

In certain locations, applicable privacy laws may allow an authorized representative to submit a privacy request on behalf of another individual.

If you wish to appoint someone to act on your behalf, the representative may be required to provide documentation confirming their authorization.

We may also request appropriate identity verification or additional information when permitted or required by applicable law.

These measures are intended to help ensure that personal information is not disclosed or modified without appropriate authorization.

Authorized representatives may contact us at:

service@gakyvy.com

Suggested email subject: Authorized Privacy Request

10. Equal Treatment When Exercising Privacy Rights

Gakyvy respects the privacy rights that customers may have under applicable data protection laws.

Where required by law, we will not unlawfully discriminate against customers for exercising their applicable privacy rights.

Submitting a valid privacy request will not, by itself, result in unlawful differences in the prices, products, or services available to you.

Certain website features may depend on the information or technologies necessary to provide them.

If a particular privacy choice affects the operation of an optional website feature, we will handle the situation in accordance with applicable requirements.

11. How to Submit a Privacy Request

If you wish to exercise an available privacy right or ask a question about how Gakyvy handles personal information, you may contact us directly.

Privacy Support Email: service@gakyvy.com

Suggested Email Subject: Privacy Request

To help us understand your inquiry, please include:

• Your full name

• The email address associated with your customer account or purchase, if applicable

• The type of privacy request you wish to submit

• A brief description of your concern or requested action

• Relevant order information, if the request relates to an existing purchase

Please do not include sensitive payment credentials or account passwords.

Our customer support team will review your request and determine the appropriate next steps.

Where a statutory response deadline applies, your request will be handled in accordance with the relevant requirements.

12. Additional Information About Our Privacy Practices

For more information about how Gakyvy collects, uses, stores, and shares personal information, please review our Privacy Policy.

The Privacy Policy provides further information about:

• Categories of personal information we may collect

• Purposes for processing personal information

• Shopify and other service providers

• Website cookies and related technologies

• Payment information and transaction security

• International information processing

• Personal information retention

• Customer privacy rights

• Children's privacy

• Information security practices

If you have questions about any of these topics, please contact us using the information provided below.

13. Business Information and Privacy Contact

Gakyvy is operated by Henan Weiji Information Technology Co., Ltd.

If you need assistance with a privacy-related question, customer account, order information, or an applicable personal data request, you may contact our customer support team.

We encourage customers to contact us if they have questions about the privacy options available to them or need assistance submitting a personal information request.

Thank you for taking the time to learn about your privacy choices at Gakyvy.

Gakyvy — Bringing Joy to Every Little Adventure.